On occasion, we might need to have the item checked by an expert to understand what’s gone wrong. Please understand that if the item has been misused or not taken care of, we might not be able to exchange it, refund your money, or repair it. But we’re here to help, so let’s figure it out together!" 😊
Manufacturer Assistance
Manufacturers often have support centres to quickly help with product issues. You might find it helpful to reach out to them directly, but it’s not required. If you’re ever unhappy with the manufacturer’s solution, let us know.